Service desk closure for Winter break 2023-2024

Posted on Tuesday, 19 December 2023

As usual, along with most areas of Jisc, the UK federation service desk will take an extended break over Christmas and New Year. The helpdesk will be unavailable from 13:00 on Thursday 21st December, 2023 and reopen at 10:00 on Tuesday 2nd January, 2024. If you submit a request to during these dates, your email will be logged, but we won't be able to respond until we return in January.

UK federation metadata will be re-published automatically over the holiday period so, whilst we will not make changes to UK federation-registered entities, there may be changes due to entities imported via eduGAIN.

Edited by MatthewSlowe on 19 December 2023, at 09:59 AM