Read the registering entities information for details of installing and configuring Identity Provider and Service Provider software.
If an identity provider encounters difficulties in gaining access to a service, the normal procedure is for the identity provider to contact the relevant service provider directly in the first instance, and only to contact the UK federation Helpdesk if the problem remains unresolved.
Events and Training
The UK federation provides a number of events and training courses to assist organisations in the deployment of federated access management. For further details please visit the events and training pages:
Support from JISC
JISC provides a wide range of support for the HE and FE sectors, including training courses, programme meetings, case studies, etc. The JISC Federated Access Management web pages are a good starting point.
Third Party Support
Here is a list of federation member organisations which offer third party support in the deployment of federated access management.
Shibboleth Community Wiki
The US-based Shibboleth 2.x Community Wiki is an extremely valuable information resource. It can be read by anyone, but can also be contributed to by any end user with an identity provided by a UK federation IdP.
Support for End Users
End users should contact their local user support team.
To keep up to date with announcements and discussions please subscribe to these mailing lists.