From UK Federation Information Centre

Documents: TechnicalContact

The Technical contact (or contacts) for an entity (identity provider or service provider) registered by a member organisation of the federation is the person who is the primary point of contact for technical issues related to the entity. Note however that the Technical contact does not have the authority to request changes to the entity: this must be done by the entity's Administrative contact or a Management Liaison for the organisation.

The Technical contact communicates with the technical staff of the federation operator to ensure the smooth operation of the federation infrastructure. The Technical contact may be the same person as the Administrative or Support contact.

The Technical contact may be given as a generic title (e.g. 'Technical support') and generic email address (such as a mailing list).

This contact information is published in the federation metadata, which is in the public domain.

Retrieved from http://www.ukfederation.org.uk/content/Documents/TechnicalContact
Page last modified on 20 July 2010, at 12:51 PM